Flower delivery is quite a competitive industry and being able to handle large amount of orders with a compact team is crucial for staying profitable in this margin-shrinking saturated market. So we take paper-killing and data availability seriously.
We have been working with SGMsoft since 2010 and with their help, we not only utterly transformed the way we work now and got a perfecly tailored cloud-based IT system at a reasonable cost, but also managed to remove non-profile IT costs like on-site servers/systems/support and employed IT business analysts – all work regarding turning our ideas into specifications are done now by SGMsoft.
Founder & CEO
We made several projects with SGMsoft: the guys are not just making what they are asked – they are always trying to dig to the roots of the business problem to find the most efficient solution and foresee how the system would evolve in the long term. This really helps us reduce the risk of uncertainty that accompanies any IT project.
Tasks are always done within the agreed timeframes and with minimum stabilization time after releases, which helps minimize stress on our staff and our clients.
Founder & CEO
Being a startup, our small team had to cope with various aspects of the new business. And we really appreciated the help from SGMsoft’s guys who not only made a customized CRM for us, but also guided us to make the best out of it and to establish more efficient business processes – from receiving an order to management of multiple deliveries and analyzing staff efficiency.
Delegation of IT issues to SGMsoft saved us a lot of time and energy that we invested into improving our core competences: production and marketing of our products.